Send messages, make calls, and share media with end-to-end encryption on the world's most popular messaging platform.
What teams automate with WhatsApp
7 realistic workflows that combine WhatsApp with your other apps.
- Sales
When a hot lead messages on WhatsApp, create the opportunity in Salesforce, enrich firmographics in Apollo, and log next steps in Slack.
- Support
When a customer reports an outage on WhatsApp, check recent incidents in Sentry, review the runbook in Notion, and send ETA updates on WhatsApp.
- Customer Success
When an enterprise account pings WhatsApp about adoption, review usage in Mixpanel, update the success plan in Notion, and confirm actions in WhatsApp.
- Ops
When a field team shares delivery delays on WhatsApp, update the shipment board in Trello, notify suppliers via Gmail, and close the loop in WhatsApp.
- Finance
When a buyer disputes a charge on WhatsApp, verify the payment in Stripe, pull contract terms from DocuSign, and explain the resolution on WhatsApp.
- Marketing
After a flash sale, answer product questions on WhatsApp using catalog data from Shopify and post conversion highlights to Slack.
- Product
When beta users share feedback on WhatsApp, capture themes in Notion, open prioritised issues in Linear, and thank testers on WhatsApp.
Similar apps
Explore other integrations teams often connect with WhatsApp.